"Show me references I can call."

How I ask permission before I ever share a client name

Every reference call goes through a permission gate first. Here is exactly how I ask, and why the process is the strongest reference I can give you.

30 September 20264 min readby Ilya Kravtsov
A friendly two-line email visible on screen requesting a client for permission to share their name

"Show me references I can call."

Fair request. It is also the request most consultants handle worst.

The typical reply is a testimonial screenshot, a quote from someone whose surname is redacted, or a name-drop of a company the consultant did some work for four years ago. None of those is a reference. They are marketing.

Here is what I do instead.

The two-line permission request

When you ask for a reference, I do not send you anything on the call. I say this:

"Give me 24 hours. I will tell you whether I have a relevant reference available. If I do, I will ask their permission before sharing their details."

Then I email the client. The whole email is two lines:

Hi [Name] — [Prospect First Name] at [Company] has asked for a reference about my work. Are you open to a 15-minute call this week? Reply yes or no — either is a real answer.

Two lines. If they say yes, I introduce. If they say no or do not reply, I go back to you and explain honestly why the reference is unavailable.

Why the short request matters

It respects the client's time. A busy client answers a two-line email in 30 seconds. They will not answer a paragraph asking them to think about whether they want to be a reference.

It gives them a real out. "Reply yes or no — either is a real answer" lets a friendly client decline without feeling rude. A client guilted into a reference call gives a lukewarm reference, which is worse than no reference.

It selects for real fans. The clients who reply "yes, happy to" are the ones whose relationship with the work is good enough that they want to talk about it. That is the reference you actually want.

What I offer when a live reference is not available

Timing does not always work. Sometimes I do not yet have a relevant client for your specific question. I say so plainly. Then I offer three alternatives, in this order.

One: I show you a sample workflow in a screenshare, labelled clearly as a demonstration, not evidence of a client result. You see what was built, what problem it solved, what breaks, what did not.

Two: Where measured client results and permission are available, I share the approved evidence. Removing a client's name does not replace permission.

Three: We discuss a smaller first engagement — scope, fee and terms agreed in writing — where you see how I work before committing to a full retainer.

Any of the three is a better answer than a testimonial screenshot.

What I do not do

I do not have a public case-studies page yet. My rule: no case study without written permission from the client, approval of the exact numbers, and approval of the specific quotes. When I have an engagement whose results and permission both clear that bar, I will build it. Not before.

I do not list logos I have brushed up against. There is a temptation to put ten logos on a homepage and let the visitor assume you did substantial work for each. When I have done substantial work for a set of companies, I will list them, with permission.

What this article does not claim

It does not claim the two-line email is a magic script. It is a script that respects time. That is all it needs to be.

It does not claim a reference will always be available. Sometimes the timing is wrong. Sometimes I do not yet have a relevant client for your specific question. When either is true, I say so rather than substituting marketing.

The keeper

A reference starts with permission, and permission starts with a real choice.

The whole reference discipline flows from that. It is boring. It is also the fastest way to build the kind of trust that survives the pitch.

Talk to me

Book 30 minutes and tell me on the call which segment you would want a reference from. I will make the two-line request that afternoon if I have a relevant client. If I don't, I will tell you and offer the alternatives above.

More honest answers

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